Qm² helps museums and cultural organizations build successful futures by implementing powerful and proven concepts of learning, leadership, management, and organizational design.

Wide Networks and Deep Resources
Qm² is a network of sole practitioners each with considerable expertise. We come together because we share a common work ethic and philosophy, but diverse intellectual perspectives and independent networks. We share these with each other and with our clients. We frequently write about our work. Many of those articles appear on our website, free of charge. If you have a need services we don't supply directly, we can probably recommend a source.

Strategic Thinking and Execution
When your organization needs focus and direction, Qm² designs a comprehensive process that not only yields a shared vision, but also aligns the organization and brings energy to the board and staff. What distinguishes our approach is emphasis on enabling an organization to think and act strategically, rather than simply having a plan. We work with key leaders of the board and staff to both create a plan and transform the organization. An especially powerful tool is the Qm² Life Cycle Assessment, which uncovers obstacles prior to entering the planning process.

Fund Development and Capital Campaigns
Qm² audits development programs and helps CEOs, Development Officers, and Boards create achievable plans for fundraising success. We emphasize donor-centered, comprehensive and inclusive fundraising strategies. We prepare the staff and the board for campaign readiness by including them in the action. We train boards and help members see "asking" as an open invitation to engage donors in the important work of the organization.

Assessment and Evaluation
Every engagement with Qm² begins with considered assessment. Sometimes we undertake an analytical analysis of existing material; sometimes data collection is required. We may do this or we may teach you and your staff and volunteers how to gather data and embed it into your decision making process. We solicit regular, honest, and complete evaluation - especially of the tough issues and difficult situations. Qm² enlarges your capacity to assess and evaluate kindly, fully because these actions are the fulcrum upon which nonprofit excellence and continuous improvement turns.

The Guest Experience
All nonprofits have guests - donors, clients, visitors, members, subscribers, audiences or customers. The guest's experience is crucial to your success. Qm² works with organizations to assess and improve the guest experience. We have developed tools and training programs to enhance consistent delivery of the kind of experience the organization wants to provide.

Retreats and Meetings
When an organization needs to make crucial decisions, Qm² helps the leaders design a process so that the decision-makers come to agreement based on good information and a full understanding of the perspectives surrounding the issues. We are skilled meeting facilitators, ensuring that even the most contentious issues are aired through constructive dialogue.

Board and Staff Development
Through workshops and coaching, learning and teaching, Qm² enables people to discover their talents and use them for the benefit of the organization. We offer workshops on various topics, such as team building and guest services. We also work directly with organizations to design training to meet specific needs. We use practical tools and concepts to address real issues faced by the organization, rather than generic training organized around hypothetical situations.

Staff and Volunteer Performance
An effective organization is the result of many players working towards a common goal. Qm² provides tools that tie performance expectations to mission, values and philosophy. Work style assessments and coaching provide insight for department leaders to better meet the professional and personal needs of individual staff members and volunteers and still keep the institution's best interest their priority.

REX: Roundtables for Executives
A particularly effective means of developing one's executive strengths is to join a REX Roundtable. Members meet to help one another solve individual problems, and to learn about new approaches to building strong organizations. Informal discussions with other CEOs help clarify issues and convert concerns into practical actions.

Forward Looking - Solutions Tailored to Your Situation
Qm² is always happy to have a conversation with you about your organization's challenges. We are known for asking insightful questions and thinking critically about your issues. Occasionally these conversations lead to our working with your staff or board using processes selected to address your specific situation. Often we simply provide you with a new perspective and lead you to some concepts or tools available on our website.


Contact us to discuss your needs and how we may help.