We do not presume to know what you need until we have a better understanding of your organization. We have developed methods of inquiry to gain insight into the dynamics of your organization, its opportunities for improvement, and the underlying causes of problems within it. We move readily from the conceptual to the practical, helping you design practical, realistic, and workable solutions to organizational and personnel challenges.

Management

Authority, Responsibility, and Strategic Job Descriptions Will Phillips Capturing the City Will Phillips Communicating Across Working Styles Will Phillips Executive Roundtables For Your Industry Will Phillips Four Roles Will Phillips Increasing Workflow Productivity: Reducing Costs, Increasing Speed and Customer Service Will Phillips It's Time to Start a "Stop Doing" List John Durel Leadership Teams John Durel Managerial Style Assessment Will Phillips Media Crises: Are You Ready? Is Your Staff? Will Phillips Museum Life Cycles Will Phillips and Mary Case RAP Session: How To Turn Your Monthly Management Meeting into a RAP Session Will Phillips and Gerald Faust Strategies for Thriving in This New, Normal Economy Will Phillips Why Managers Fail Will Phillips

Structure

Authority, Responsibility, and Strategic Job Descriptions Will Phillips Capturing the City Will Phillips Designing Organizational Structure Will Phillips

Management