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New Book
Handbook for Deputy Directors

John Durel and Will Phillips







In 1993 Mary Case, with Will Phillips, founded Qm2, a community of consultants helping nonprofit organizations build successful futures by implementing powerful concepts of learning, leadership, management, and organizational design.

Since then, Case has consulted exclusively with boards and senior staff on leadership issues, improving decision making and strategic thinking initiatives. She is known for establishing new and fruitful associations among people, for her storytelling, for asking penetrating questions, and for guiding nonprofit leaders to practical organizational solutions. Case lives by the motto: Learn to teach.

Case's life as an independent consultant follows a career which began in the American bicentennial year at the Mercer Museum, Doylestown, PA, an idiosyncratic collection of hand tools and folk art. She worked on opening the Strong Museum, Rochester, NY, pioneering open storage and collections information systems. At the IBM Gallery of Art and Science, New York, she established exhibition, collection, security, and interpretation programs. As the Smithsonian Institution she was responsible for policy development and automation systems managing the national collection of 140 million objects and specimens ranging from the Ruby Slippers to four million ticks, and for training more than one thousand people employed in collections management at the Smithsonian.

Case has served on the boards of the American Association of Museums, the Mid-Atlantic Association of Museums, the International Council of Museums Documentation Committee, ArtTTable DC, and the Community Action Group.

Case's education includes an MA with honors, Museum Studies, SUNY, Cooperstown and a BA magna cum laude, American Studies, Temple University. She is widely published in museum journals. Her books include Registrars on Record, American Association of Museums, Washington, 1988 and Building On Strength: Constructive Change for Nonprofit Organizations, 2003, iUniverse.com.

Case lives on Capital Hill, Washington, DC with her husband, Will Lowe, where she is a neighborhood activist and community leader. You can reach her at marycase@qm2.org

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